Incident management software is a critical tool for any fleet management operation, helping to efficiently handle unexpected events such as accidents, breakdowns, or compliance violations. By tracking and recording in real-time, fleet managers can minimize downtime, reduce risks, and ensure that corrective actions are taken promptly. This software provides a centralized platform for documenting incidents, notifying relevant teams, and automating the follow-up process to resolve issues swiftly.

The incident management software in TruckX enables fleet operations to record an ongoing incident, code the category, log it in the system, and document it in real-time – informing the fleet manager about the problem at hand, and processing the information for recourse and future prevention. This program allows the fleet to analyze driver behavior when incidents occur and vehicle performance to identify key indicators for that type of incident and reduce the frequency of its re-occurrence.

Having integrated with other TruckX tools such as GPS tracking and telematics, incident management provides a situational awareness view of safety across a fleet, as well as helps to maintain compliance with all recorded and managed industry regulations.