The last stage of the process, known as last-mile delivery, involves moving products from a distribution hub to the end customer. This is usually the most difficult step of the logistics process, although it can have particularly acute challenges that affect fleet operators, including traffic congestion, narrower delivery windows, and the higher cost of delivering in urban areas. The expansion of e-commerce has brought tremendous growth to parcel volumes, increasing pressure on fleet operators to find new ways to make last-mile delivery faster and more efficient.

With its digital solutions to last-mile delivery, TruckX helps fleets overcome the inherent challenges of delivering to the very final destination. TruckX’s real-time tracking of deliveries quickly identifies key driving locations, prioritizes areas where deadheading has occurred, and optimizes routes to avoid stop-and-go traffic. The real-time data assists with better route decisions to lower the number of stops for drivers, reducing the amount of time spent detained in traffic. TruckX’s solutions also help manage delivery windows to ensure that products arrive when consumers are most likely to be at home.

Moreover, TruckX gives deep insights into delivery performance by helping fleets to continually optimize their last-mile deliveries. Undertaking this data-driven optimization helps to address the most costly and time-consuming issue that most fleets face when it comes to last – the frequent deviations from their scheduled or optimal routes, which impact not only the efficiency and costs of the operation but also the customer satisfaction levels and the competitiveness of the fleet.