Field service analytics is an essential tool that fleet managers utilize to understand the inner operations of their commercial fleet and to accomplish multiple business goals such as proper service delivery and improved service levels among its service field units. These insights are of utmost importance for trucking and commercial fleet operators since they can leverage these data-driven decisions to optimize field operations and thus reduce operational costs and improve the overall efficiency of their operations. TruckX offers field service analytics solutions.

TruckX’s field service analytics gives fleet managers real-time visibility of their vehicle fleet, seeing everything from tracking fuel burn and engine health to predictive maintenance needs. By analyzing in real-time, the driving habits of their drivers – such as speeding, braking, and idle times – fleet managers can provide the right incentives to drive more efficiently and help reduce fuel costs through safer driving habits.

Field service analytics by TruckX also provide insights into the efficiency of service delivery, such as the efficiency of the routes, time spent at the job site, and service completion rates – helping fleet managers to determine which routes are more efficient, where resources need to be allocated more effectively, and ensure deliveries take place within the agreed timeframes, bringing customer satisfaction and improved use of resources.