Field service technician training is a highly specialized program that is designed to teach certified technicians how to maintain and repair fleet vehicles and equipment on an ongoing basis. When a vehicle is down, you lose money. Fleet service and warranty are a large part of the dealership’s business, so the need to maintain the vehicles to an exacting standard to detect and rectify problems as quickly as possible means that the need for high-level technician training is an absolute must.

TruckX field service technician training, which is particularly relevant to the trucking and commercial fleet space, includes the basic competencies required in trucks. This includes an understanding of vehicle diagnostics, repair methods, safety considerations, use of diagnostic tools and equipment, and handling of the technologies that are becoming increasingly common in modern fleet vehicles, such as telematics systems, electronic logging devices (ELD), and more.

Additionally, if fleet managers provide the requisite training, their technicians can be ready to address a wide range of problems, from replacing a wiper blade to changing a transmission, so that downtime – and its associated costs – are minimized. This by no means suggests that it’s cheaper to purchase more expensive vehicles. It’s quite the opposite. A double-value fleet can save money at the time of purchase. Over the life of the fleet, however, high-quality vehicles can dramatically reduce repair and maintenance costs. Add, too, minimum downtime, and the benefits can be substantial.