The last leg of any supply chain, whereby goods move from a distribution center to the customer, is commonly known as last-mile delivery. This is the most complicated and expensive part of the supply chain due to the inherent urban environment in which last-mile journeys occur, and for managing tight time windows coupled with increasingly high customer expectations. With e-commerce still growing at high pace, last-mile delivery trends will inevitably continue to evolve in line with consumer demands for more and more swift, efficient, and cost-effective deliveries.

For fleets, trends include swapping last-mile delivery logistics for advanced technologies like real-time tracking, route optimization, and automation, which increase fleet accuracy, fuel reduction, and customer satisfaction. The types of fleets discussed include not only traditional vehicles but alternative delivery outlets such as drones and autonomous cars; that is, the vehicles of the future.

TruckX keeps operators up to speed on these trends to better respond to changes and help fleets stay ahead. TruckX’s tools for telematics and fleet management – from roadside services to better fleet digital visibility, and driver safety solutions – enable operators to shorten routes, track real-time delivery statuses for customer satisfaction, and adapt to fluctuating demands and disruptions. With TruckX’s route optimization and digital fleet tools, operators can save time, reduce costs, and ensure their operations are up to speed with the latest trends and technologies for last-mile delivery.